This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website ("Site") and make purchases from us. By using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1.1 Personal Information
When you make a purchase or create an account with Selena Slamour Shop, we collect the following personal information:
- Name
- Email Address
- Shipping Address
- Billing Address
- Phone Number
- Payment Information (e.g., credit/debit card details, PayPal information)
1.2 Non-Personal Information
We may also collect non-personal information about your visit to our Site, such as:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on Site
This information helps us understand how our Site is being used and allows us to improve our services.
2. How We Use Your Information
2.1 Processing Orders
We use your personal information to process and fulfill your orders, including:
- Confirming your order
- Processing payments
- Shipping products to your address
- Providing order updates via email or SMS
2.2 Communication
We may use your email address to:
- Send you order confirmations and receipts
- Provide customer support
- Notify you of any changes to our services, terms, or policies
With your consent, we may also send you promotional offers, newsletters, and updates about new products.
2.3 Improving Our Services
Non-personal information collected helps us analyze Site usage, track the effectiveness of our marketing efforts, and improve the overall customer experience.
3. How We Protect Your Information
We take the security of your personal information seriously and implement various measures to protect it. These include:
- Encryption: All payment transactions are processed through secure, encrypted channels.
- Data Access: Only authorized personnel have access to your personal information.
- Data Storage: Personal information is stored securely and is only retained as long as necessary for the purposes outlined in this policy.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
4.1 Third-Party Service Providers
We may share your personal information with third-party service providers to perform tasks on our behalf, such as payment processing, order fulfillment, and shipping. These providers are contractually obligated to protect your information and use it solely for the purpose of providing their services.
4.2 Legal Requirements
We may disclose your personal information if required by law, or if we believe such action is necessary to:
- Comply with legal obligations
- Protect and defend the rights or property of Selena Slamour Shop
- Prevent fraud
- Protect the personal safety of our users or the public
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. Your Rights
5.1 Access and Update Information
You have the right to access, update, or correct your personal information at any time. You can do this by logging into your account on our Site or by contacting us directly.
5.2 Opt-Out
If you no longer wish to receive promotional emails from us, you can opt out by following the unsubscribe instructions in the email or by contacting us directly. Please note that you will still receive transactional emails related to your orders.
5.3 Deletion of Information
You may request the deletion of your personal information by contacting us. However, please note that certain information may need to be retained for legal or administrative purposes.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our Site.
You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you of significant changes through email or a notice on our Site.
