These Terms & Conditions of Sale ("Terms") apply to all purchases made on our website (the "Site"). By placing an order with us, you agree to be bound by these Terms. Please read them carefully before making a purchase.
1. Orders
1.1 Placing an Order
By placing an order on Selena Slamour Shop ("Site"), you are making an offer to purchase the products listed in your order. All orders are subject to payment completion before shipping.
1.2 Order Confirmation
Once your order is placed, you will receive an order confirmation via email. This email serves as a receipt of your purchase and includes important details such as the order number, a summary of the items purchased, and the total cost, including applicable taxes and shipping fees. Please review this confirmation carefully to ensure that all information is correct. If you notice any errors, contact us immediately to make any necessary adjustments. This email also provides an estimated timeline for when your order will be shipped.
1.3 Pricing and Availability
All prices listed on the Site are in USD and are subject to change without notice. The currency may automatically adjust based on your payment method, such as PayPal or other selected options, to reflect the most current exchange rates.
2. Payment
2.1 Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
2.2 Payment Security
Your payment information is processed securely. We do not store credit card details, and all transactions are encrypted.
2.3 Payment Authorization
By submitting an order, you authorize us to charge the provided payment method for the total amount of your order, including applicable taxes and shipping fees. The currency used for payment will automatically adjust based on the payment method selected (e.g., PayPal), reflecting current exchange rates.
3. Shipping & Delivery
3.1 Shipping Options
The total cost of your order includes the price of the products and all applicable shipping fees. We strive to offer competitive shipping rates, and the final amount reflects the best available pricing for your location. For your convenience, the shipping costs are automatically added to your order total, ensuring there are no hidden fees or unexpected charges upon delivery.
3.2 Delivery Time
Delivery times vary based on location and shipping method chosen. We strive to deliver your order within the estimated delivery time of 14 business days; however, we are not responsible for delays caused by events beyond our control.
3.3 International Shipping
For international orders, additional customs duties, taxes, and fees may apply. These are the responsibility of the customer. Please check with your local customs office for more information.
4. Returns & Refunds
4.1 Return Policy
If you are not satisfied with your purchase, you may return the item(s) within 30 days of delivery for a full refund or exchange, subject to the following conditions:
- The item(s) must be unused and in the same condition that you received them.
- Original packaging must be intact.
- [Specify any non-returnable items, like personalized products, digital downloads, etc.]
4.2 Refunds
Refunds will be processed to the original payment method within 10 business days of receiving the returned item(s).
4.3 Return Shipping
You will be responsible for paying for your own shipping costs for returning your item(s). If you receive a refund, the cost of return shipping will be deducted from your refund, if applicable.
4.4 Limitation of Liability
Selena Slamour Shop is not liable for any indirect, special, incidental, or consequential damages arising out of or related to your purchase or use of any products purchased from our Site. Our total liability to you for any damages shall not exceed the total amount paid by you for the product that gave rise to the claim.
5. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. It is your responsibility to review these Terms periodically. Your continued use of the Site following the posting of changes will constitute your acceptance of those changes.
